With the Which? Tech Support package, our experts are on hand to help with all your tech queries. As well as our great magazine articles and online tutorials, our friendly team can help you with one-to-one support.
Learn to connect your various devices, from getting your printer to talk to your computer to getting your tablet screen to show on your TV
We can help with bigger tasks, too, from setting up an email address to helping you scan for viruses
We provide updates on the latest online scams and security threats
One-to-one tech support
Unlimited access for you and anyone in your household to our friendly UK based experts for one-to-one tech support, over the phone and by email.
With your permission, our Tech Support experts can connect to your computer remotely and solve your issue while you watch.
Online guides, solutions and tutorials
Head to computing.which.co.uk for our easy-to-use online guidance. We have support articles with solutions to common tech problems, plus video tutorials and step-by-step guides.
Which? Computing magazine
The UK’s best selling computing magazine, delivered bi-monthly direct to your door. Packed with impartial advice on how to make the most of your devices, product investigations, news on the latest scams and advice on how to stay safe from online threats.
Learn to connect your various devices, from getting your printer to talk to your computer to getting your tablet screen to show on your TV. Solve everyday problems with ease, from error messages and program crashes to slow broadband, troublesome system updates or changing your ease of use settings.
We can help with bigger tasks, too, from setting up an email address to helping you scan for viruses. Plus we provide regular updates on the latest online scams and security threats.
Tech Support Options
Tech support monthly
per month (*£4 for existing Which? members)
Tech support for desktops, laptops, tablets, printers, smart TVs & home internet issues
Tech support annual
Like our monthly Tech Support but as an annual fee. Perfect for a friend or family member
How to buy
Meet the team
As Helpdesk Team Manager, I lead our team of expert advisers. An experienced IT engineer, I’ve worked at Which? since the launch of the Computing Helpdesk in 2006. I advise our members on all aspects of the internet, including broadband issues and problems with wireless home networks.
I have worked in the IT sector since 2001 and I became a Microsoft Certified Engineer in 2008. I joined Which? in 2009 as a Computing Helpdesk adviser. I specialise in providing advice on security software and general hardware issues.
I joined the Computing Helpdesk in 2010 after a number of years as an IT support technician in the oil industry. Within the team, I’m the go-to person for all Windows queries, as well as other operating systems, such as Mac and Linux.
I joined Which? in 2012. Before joining the Computing Helpdesk in 2015, I gained in-depth knowledge of our rigorous testing and reviews of technology products. My main areas of expertise include smartphones, apps, social media and email.
Joining Which? at the start of 2016, I’m a lifelong computer enthusiast and all-round gadget geek. I have extensive experience with a wide range of home technology, and I specialise in the latest Windows 10 advice, tips and solutions.
After gaining more than 10 years of experience in computing retail support, I joined the Computing Helpdesk team in 2016. I specialise in solving Windows problems, including network troubleshooting, security concerns and email issues.